Helping Londoners into great digital and hospitality jobs

On Wednesday 21 September, Capital City College Group (CCCG) and Central District Alliance (CDA) came together to celebrate the launch of the Mayor of London Academy Hubs in the Digital and Hospitality industries. The Hubs are a key part of the Mayor’s Academy Hub programme – a £44 million initiative to support the capital’s recovery from the pandemic.

They were joined by London’s Deputy Mayor for Planning, Regeneration and Skills, Jules Pipe, and employer partners who are working with the Group and CDA to deliver the Academy Hubs’ work.

Supporting Londoners into work for the first time or into higher paid and more secure work – especially from under-represented groups such as minority ethnic communities, women and disabled people – is a key priority for London’s Mayor, Sadiq Khan. The Digital and Hospitality Hubs will work with employers to train Londoners for work in those industries, helping them meet their staffing and recruitment challenges.

Having strong Digital and Hospitality sectors will be critical to London’s recovery. For example, the hospitality industry employs around 400,000 people in London, but the lack of suitable and trained staff means there are too many vacancies which is costing the sector billions in lost revenue.

CDA is the Business Improvement District for Holborn and Clerkenwell. Its footprint, which spans Holborn and Clerkenwell, is also home to a world-leading tech cluster, including household names such as Google, TikTok, Snapchat and LinkedIn. These employers – alongside hundreds of others in the CDA district and across the city – can provide a range of jobs and career opportunities for Londoners and so CCCG, working collaboratively with CDA, will establish partnerships to facilitate these new roles.

However, 210,000 people are currently unemployed in London and a further 1,080,000 adults – some 21.7% of the working age population – are economically inactive. So, the Academy Hubs’ role will be to unlock the valuable contribution that businesses can bring and enable more socially-excluded Londoners to gain employment.

As Jules Pipe explained at the event: “The inequalities that were already present in London were laid bare by the pandemic. Over 750,000 working people in London are still paid less than the London Living Wage and more than a quarter of Londoners are living in poverty once their housing costs are taken into account.

“We’re committed to using the skills funding that we have at our disposal to support Londoners – particularly the most disadvantaged and those most impacted by the pandemic – to acquire the skills they need to progress in life and get into good work.

“I’d like to congratulate all the partners for the leadership shown by the CDA and Capital City College Group for making this possible.”

Also speaking at the event, Alexander Jan, Chair of Central District Alliance (CDA) said: “We want to ensure sustainable and inclusive economic growth, which means delivering skills and employment opportunities for our communities.

“We need some big ideas and collective action, and we very much believe that connecting and encouraging people back into the labour market and to help people who are looking for work gain the skills they need to do so, is at the heart of that approach.

“We and our members are delighted to be working with Capital City College Group, to help provide long-term unemployed people with opportunities to gain good quality jobs and helping them gain the skills they need to do so.”

Westminster Kingsway College is part of Capital City College Group and already runs a wide range of courses in the hospitality and digital sectors. The Group is therefore ideally placed to support even more Londoners into these exciting industries. To illustrate the transformative effect that skills training can have, current and former students from the college also spoke at the event about their experiences.

Opeoluwa Odutayo studied Culinary Arts at Westminster Kingsway College, before setting up Ice Cream and Ting, which produces ice creams with Caribbean and African flavours, including Plantain, Hibiscus, and Avocado and Strawberry.

She said: “My teachers at Westminster Kingsway College helped me with advice and boosted my confidence. I worked at events and did internships at four different restaurants to gain experience and at the end of my course, I won the overall best student award. My mum was so proud of me!”

The college also exposes students to industries that they will be working in when they have qualified – helping them gain contacts and eventually secure good quality work.

Student in Hospitality Archie Smitton said: “Working at events with the college helps me get contacts in the industry and work out where in the industry I want to work.

“Last year I did work experience in a Peruvian restaurant in Green Park and a modern English restaurant in Soho and later this year I’m going to Lisbon for two weeks’ work experience.  I’m really looking forward to learning a different language and working in a different country.”

The Hubs have already started work – holding taster sessions and introductory courses hosted by industry experts. These have been in, for example, culinary skills, coding for women, digital marketing, cyber security and user experience (UX) design.

In addition, the Digital Hub will be running internship programmes which will come with additional support including employability training, ongoing support, advice, and guidance on getting the most out of the programme, as well as support for interns to build their network and prepare for their next steps.

And the Hospitality Hub is working with Westminster TalentServe (Westminster City Council’s new recruitment service for its hospitality and leisure businesses) to provide all the training to people who are referred to the service.

You can find out more about the Digital and Hospitality hubs and all our Mayor of London Skills Academies here.

Capital City College Group at the Labour Party Conference

On Monday 26 September, Capital City College Group (CCCG) hosted a breakfast event at the Labour Party Conference in partnership with the London business advocacy group BusinessLDN (previously London First). The event brought together political and business leaders, and education providers, for a discussion on how the levelling-up agenda can tackle the UK’s skills shortages.

CCCG’s Executive Principal Kurt Hintz, and Vice Principal for The College of Haringey, Enfield and North East London (CONEL) Robin Hindley, represented the group at the meeting, where we invited MPs, local councillors and council leaders, and business representatives from across the country, to share their experiences and recommendations on how we can help sort the UK’s skills crisis.

Labour Party Conference – what is it? And why were we there?

All the leading political parties in the UK hold an annual conference, bringing together party members, politicians and businesses alike to discuss party priorities, policy positions and other important topics. They are an excellent opportunity for organisations like CCCG to raise awareness of important issues, influence politicians with our key policy ‘asks’, and connect with industry colleagues and develop new sector relationships.

This year Labour returned to Liverpool, with a packed timetable of events, meetings and speeches, from Sunday 25 to Wednesday 28 September 2022. We held our breakfast event on Monday 25 September, during the first ‘Business’ day of the conference, at the historic Albert Dock.

The event

John Dickie, BusinessLDN’s Chief Executive, chaired the event. BusinessLDN work with businesses across the capital and have recently won the bid to run Greater London’s Local Skills Improvement Plan (LSIP) which will collaborate with employers, training and education providers, and local stakeholders to tackle London’s skills shortages. We will be playing a key role in the LSIP’s work.

Kurt Hintz led the discussion and explained the importance of further education to levelling up and skills. He highlighted three key priorities to give further education colleges the best opportunity to deliver the highest quality skills training for their students:

  1. Providing free courses for adults at Level 4 and 5;
  2. Devolving the adult education and skills budget; and
  3. Increasing the flexibility of the Apprenticeship Levy.

Firstly, cost is a huge barrier to adults in taking on education. Many earn less than the London living wage, so they have no spare money to spend on gaining qualifications. But as Kurt explained during the discussion, when we removed this barrier and offered free qualifications up to Level 3 for adults in 2014, we saw an increase of 30% in the number of adult learners the following year and each year after that.

We’re pleased that Government funding for adult courses up to level 3 has caught up with our idea, and these courses are now free to most people, but we would like the Government to go further and enable adults who want to study for Level 4 and 5 skills-based qualifications – including professional qualifications like those offered by the Association of Accounting Technicians (AAT) and Chartered Institute of Personnel and Development (CIPD) – to have their education free as well. Doing this will enable many more adults to up-skill, which can only be a good thing for people and for the wider economy.

Secondly, devolving the adult skills budget (currently only London and the mayoral combined authorities, including West Midlands, Greater Manchester and Liverpool, enjoy this freedom) will give local areas more freedom in how they prioritise their skills spending. For example, the flexibility given to CCCG by the Greater London Authority (GLA) on some of our adult skills budget has been key to providing our students with the highest quality training, based on demand and industry need. This sort of working relationship is good practice for other parts of the country.

And thirdly, Kurt spoke about the worrying drop in apprenticeship starts since the COVID-19 pandemic, identifying Small-Medium Enterprises (SMEs) as struggling the most to take on apprentices. He recommended increasing the flexibility of the apprenticeship levy by allowing unspent levy money to cover the cost of wages for employees during the first year of apprenticeships.

Other guests offered interesting contributions to the discussions. Richard Bonner, Northern Cities Executive at Arcadis, spoke on the huge deficit in skills in the construction industry, and the mismatch between industry requirements and what training colleges are providing. CCCG consider links with employers as critical to offering our students the best possible provision in their industry.

One example is CONEL’s partnership Ardmore Construction – one of the largest family-owned construction groups in the UK – to develop the London Welding Academy. CONEL worked with Ardmore to develop a Welding Level 3 Apprenticeship training programme at the college to help fill the skills gap exacerbated by COVID-19 and Brexit. CONEL created space for the programme and Ardmore provided the high-quality welding equipment.

Henri Murison, CEO of the Northern Powerhouse Partnership (NPP), emphasised the need to spend money on skills more efficiently and effectively before throwing more money at a system which is already failing to deliver; Josie Cluer, Partner at EY, called attention to the need to fix the skills shortage before we can level up, as people are lacking the skills required to fill current vacancies.

In addition, the Mayor of Newham, Rokshana Fiaz, highlighted that even in London – which in levelling-up terms is economically thriving – there are huge pockets of crippling poverty and inequality.

The need for levelling-up within London is something our Chief Executive Roy O’Shaughnessy, commented on back in February, when the Government released their long awaited Levelling-Up White Paper. London as a region has the highest poverty rates compared to any other region in the UK, with 27% of all residents living in poverty – at CCCG around 67% of our students are in the bottom three bands of social deprivation – this is why tackling the skills shortage and levelling-up our communities is central to the training and education we deliver.

On to the next Party Conference …

With the Labour Party Conference wrapping up today, we turn our attention to Birmingham where we will be heading next week for the Conservative Party Conference. There we will host a whole new set of guests to continue our discussions on Levelling-Up and skills.

Students celebrate success at first Capital City College Group Excellence Awards

Students and apprentices celebrated a year of outstanding achievements at the first Capital City College Group (CCCG) Excellence Awards.

Around 60 awards were presented to learners in recognition of their hard work, commitment and success over the past year at a glittering ceremony at Tobacco Dock in East London.

Students from City and Islington College (CANDI), Westminster Kingsway College (WestKing) and the College of Haringey, Enfield and North East London (CONEL), and apprenticeship and training provider Capital City College Training (CCCT) all received awards.

Awards were also presented to participants of entrepreneurship programme Visionnaires, which started within CCCG in 2019, and 01 Founders, a coding school launched with CCCG in 2021.

Organisations that work with CCCG were also honoured. Arsenal in the Community received a Community Recognition Award while Nominet and Building Heroes/Regal London were handed Employer Partner Awards.

The ceremony was compèred by Kamal Ellis-Hyman, Founder and Director of Aim A Little Higher, which runs personal development programmes for young people across the UK.

Alastair Da Costa, Chair of CCCG, welcomed the award winners and their families and presented the awards along with Jasbir Sondhi, Vice Principal of WestKing, and David Dangana, Director of Group Quality and Compliance.

He said: “Excellence is hard work realised. It takes dedication, perseverance, overcoming frustrations and doubts. Realising excellence requires support from friends and family, it requires picking up when you are down, and it is right to celebrate achievement and success with friends and loved ones.

“This evening, I want to thank you all for being excellent, whether you win an award, are supporting those who win an award or whether you have taught and helped those in this room to realise their potential.”

Awards were presented to students from across CCCG’s provision including many who had achieved success at college and overcome major challenges during their studies.

Among the award winners was Vivek Quissor who gained a triple-starred Distinction in his Public Services diploma at CANDI and was praised for the quality of his well-researched assignments and being an inspiration to other students.

Vivek, 18, who is now studying for a BA (Hons) Criminology and Criminal Justice at the University of Greenwich, said: “My lecturers provided an outstanding level of teaching throughout the length of my course. I credit my success to them. They left no stone unturned when it came to making sure that assignment work was completed to the highest of standards.”

Also picking up an award was Mariana Ghertan who completed her Healthcare Support Worker apprenticeship with CCCT despite catching COVID twice and suffering family bereavement.

Mariana, 36, said: “My tutor was the most incredible support. She encouraged me not to give up and offered me more time. I spoke to my husband and sons who had seen how much hard work I had put in. They said that my mum was proud of me and would have wanted me to finish, so I did.”

Tyler Minter, 24, wanted to start a Rail Engineering apprenticeship with Alstom and CONEL after learning he was to become a dad. He was described by his tutors as “an exceptional student” who produces a high standard of work and is a perfect role model to his peers.

He said: “I love the fact that I’m learning while also getting hands on experience. I’m gaining knowledge that is vital to the job and putting it to use in a practical sense. I’m also not getting into debt like a lot of people who go to university do, and I’m earning a good salary.”

The final award of the night was the CCCG Inspiration Award, which was presented to CANDI Art and Design diploma student Georgiana Guias, who was praised by her teachers for her dedication, intelligence and enthusiasm, as well as her support for her peers.

Georgiana, 18, who is now studying a BA (Hons) Architecture at Central Saint Martins, said: “It’s a big surprise to get this award because everybody on the course worked hard. The course was challenging but I got to learn new skills and techniques and the teachers were friendly and supportive of me and other students.”

The ceremony also featured live performances by Music Performance and Production students from CANDI and WestKing.

CANDI students Beth Cook, 18, Gloria Elubode, 17, and Ralph Heywood, 17, performed their own composition entitled Faith and Strength is the Key.

WestKing students Gabi Reece, 18, and Isabelle Linehan, 17, together known as The Park, performed their own work called She’ll Stay.

Hospitality and Culinary Arts students from WestKing served canapés at the event with front of house service run by WestKing’s Travel and Tourism students and CONEL’s Public Service students.

The ceremony was sponsored by Apogee, NCFE, OCN London, Gateway Qualifications, Dar Group, insight6, Learning Curve Group, Candor Professional Beauty Academy, ESB, GLL, SFEDI Group and 3Drakes.

Roy O’Shaughnessy, CEO of CCCG, described the evening as “absolutely incredible and inspiring” as he congratulated the award winners, staff, sponsors and organisers of the event.

He said: “I want to congratulate our staff, students, their families and friends and thank them for making this evening such a wonderful success. It is such a privilege to look around this room and see students, teachers and staff from across the Group, sitting here today and celebrating the hard, hard work of those that we’ve honoured, so really, truly well done.

“We wouldn’t have been here without our sponsors, and I would like to thank them on behalf of our staff, students, staff and governors.  Your work means that at CCCG we not only can offer courses and programmes, but we are able to work with employers to give opportunities for our students to create the future for London.”

Find out more about our wide range of courses and apprenticeships here.

City & Guilds recognises Capital City College Group for its ‘high quality’ apprenticeships

Capital City College Group (CCCG) has received an award from City & Guilds for the “high quality and standard” of its apprenticeships.

The awarding body recognised the Group’s success after reviewing the number of apprentices passing their end point assessment (EPA) with Distinction, their feedback and quality of service.

Elizabeth Akinaja, Business Development Manager at City & Guilds, presented a plaque to CCCG when she visited the College of Haringey, Enfield and North East London (CONEL) on 18 May.

She said: “We have analysed our EPA data and selected a small cohort of providers that have met these criteria with evidence of volumes of Distinctions and positive learner feedback.

“As a result of the high quality and standard of your apprenticeship provision, we would like to present you with a personalised EPA plaque.”

The majority of CCCG’s apprenticeships are available through Capital City College Training (CCCT), London’s largest apprenticeship provider, training more than fifth of all apprentices in the capital.

The Group offers apprenticeship training in sectors including accounting, business administration, construction, healthcare, hospitality and culinary arts, customer service and facilities management.

Electrical Installations apprentice David Jones, 28, from Haringey, said: “I’m a bit older than most apprentices and I’ve tried a few things in the past including bricklaying, forklift driving, sales and removals. They were enjoyable, but not to the same extent as this.

“I’ve also got two uncles who are electricians and just thought that this kind of work would suit me better. It’s not just physical but involves using your mind as well. You’re also not doing the same thing every day, and that really appealed to me. If there’s a fault, you have to find it, look at the cable routes and how it fits together, and then plan how you’re going to fix it.

“I had a really good supervisor on my first apprenticeship job who helped me with the basics by breaking things down to making it easier to understand, which gave me a good head start. I’ve enjoyed learning not just about the electrical side, but how a building goes up from start to finish.

“I did look at doing a full-time course, but it didn’t fit right and then this opportunity came up and it was good money for an apprenticeship. I think most employers, if they see you’ve done an apprenticeship, it looks better because you’ve got the experience and a qualification to go with it.”

Each year CCCT works with more than 500 organisations to train 1,500 apprentices, as well as offering free short courses and employability skills training to help get people into work.

CCCG Executive Principal Kurt Hintz said: “We are absolutely thrilled that our apprenticeship provision at CCCG has been recognised by City & Guilds, which is a credit to the excellent work of our apprenticeship teams and the fantastic achievements of our apprentices.

“I am enormously proud of our success in delivering such a high standard of apprenticeships at CCCG. I have no doubt that with such incredible commitment from our colleagues, employers and apprentices we will remain London’s number one provider for apprenticeship training.”

Apprenticeships are paid jobs that are open to all ages, which usually comprise four days with an employer and one day of study towards a recognised qualification. They enable you to earn while you learn and gain real work experience in your chosen sector with no student debt.

Find out more about CCCT apprenticeships and training courses and how to apply here.