Support and Wellbeing - Capital City College Group
Accessibility & Translation

Support and Wellbeing

We believe in offering every student the opportunity to learn and pursue their career path to the fullest, irrespective of their learning needs.

We warmly encourage applications from individuals with diverse learning needs and are committed to providing the necessary support to facilitate their complete learning potential. Our colleges City and Islington College (CANDI), The College of Haringey, Enfield and North East London (CONEL), Westminster Kingsway College (WestKing) and Capital City College Training (CCCT) offer support across a diverse range of courses. 

For further information or assistance, please reach out to our Additional Learning Services (ALS) team at the respective colleges (see contact details below).


For those with identified additional support needs and/or medical conditions, professional guidance and support is available. 

  • New applicants: You can discuss your additional needs or medical conditions with trained staff during our open days, application process, or enrolment
  • Current students: If you haven’t disclosed your additional needs, please ask your personal Tutor to connect you with the Additional Learning Support team (ALS)
  • Students with an EHCP: It’s crucial to declare this before enrolment. You must ensure your assigned local authority is aware of your intention to join our college to enable a smooth transition

You’ll be invited to a confidential support needs assessment meeting by the ALS department to discuss your needs and the support available during your studies.

We provide support for students with various additional needs, including: 

  • Individuals with an EHC plan 
  • Physical disabilities 
  • Learning difficulties 
  • Specific learning difficulties like dyslexia, dyspraxia, dyscalculia, ADHD/ADD 
  • Autism/Asperger’s Syndrome 
  • Visual or hearing impairments 
  • Medical conditions 
  • Mental health difficulties 

Prioritising mental health is essential! 💙 At our colleges, we’re committed to supporting all students in their journey to good mental well-being. 🫂 If someone is experiencing poor mental health, it’s essential for them to reach out for support. They can talk to a trusted friend, family member, or mental health professional, and consider seeking therapy or counseling. It’s also important to prioritise self-care activities, such as getting enough sleep, eating healthily, exercising regularly, and practicing relaxation techniques like mindfulness or meditation. 🧘 🙌 #MentalHealthMatters #studentsupport #college #london #loveourcolleges #lifeatcccg

♬ Qipaottadsttads – Official Sound Studio

There are support teams on hand to provide you with regular help and support, working with you to give you suitable sessions in your timetable as well as drop-in sessions for help with coursework or queries. 

Our Learner Experience team can also help you access extra support with English or Maths so that you can achieve this part of your course. 

Types of support we offer: 

  • Confidential needs assessment meetings 
  • Break/lunchtime support 
  • Discrete in-class support 
  • 1:1 support or shared support 
  • Specialist equipment and assistive technology 
  • Adaptation of resources 
  • BSL interpreters 
  • Note-taking 
  • Access arrangements for exams 
  • Study support

We can help you improve your:

  • Spelling, punctuation and grammar, so your written work is more accurate
  • Vocabulary, so you can communicate yourself better in your written work
  • Reading and understanding
  • Notetaking 
  • Essay writing
  • Maths skills
Support and Wellbeing

Students with Disabilities or Learning Difficulties

Our colleges are accessible, and we are dedicated to providing necessary adjustments to ensure success for our students with disabilities and learning needs. We strive to create an exceptional learning experience for all, considering the individual needs of each person.

Ensuring students with disabilities or learning difficulties feel welcomed and supported throughout their college journey is our priority. 

Additional support available includes:

  • BSL and communication support for deaf students
  • Note-takers and specialised software for blind or visually impaired students
  • Support workers for those with medical or physical needs
  • Exam accommodations for students with additional needs
  • Individualised support for students with mental health challenges
Support and Wellbeing

For students in Higher Education courses with us, the government might not cover disability-related costs beyond reasonable adjustments provided by the college. However, you may be eligible for Disabled Students Allowance (DSA) to assist with these expenses, which are grants and do not require repayment.

Some Higher Education programs, in partnership with universities, may offer additional support services. It’s important to confidentially disclose your needs during application, enrolment, or at the start of your program. The college and university will collaborate to provide the necessary support for your studies. Find out more on our Course fees and financial support here.


Safeguarding is the term used when talking about protecting vulnerable adults and young people from abuse or neglect. At Capital City College Group (CCCG), we are committed to ensuring that every member of staff is safeguarding-trained to help ensure our college is a safe place for you to study.

We have a dedicated safeguarding team who lead on all safeguarding matters. We also have a dedicated Safeguarding Hotline, which all learners, staff and visitors can call with any safeguarding concerns. Every member of staff is trained and inducted in Safeguarding procedures.

For more information on Safeguarding, please click here or to speak to a member of our safeguarding team, please contact us using the details below.

Mental Health and Wellbeing

We are committed to supporting students who experience mental health difficulties affecting their studies. These may include:

  • Depression
  • Anxiety
  • Panic attacks

Our experienced team will endeavour to support you while making links with appropriate internal and external parties to ensure you remain supported throughout your time at the college. 

Our Welfare Advisers may also be able to support you with advice and information on issues causing you stress and affecting your studies. These may include domestic issues, benefits, and funding support. If we cannot help, we will do our best to direct you to an external organisation that may be better equipped to assist.

For further information, please email our welfare team below.

Contact us for Support

City and Islington College (CANDI)

CANDI Safeguarding team: 020 7697 1717 or email

CANDI Mental Health and Wellbeing team:

Our team includes qualified and experienced counsellors who will offer you a confidential space in which to explore and understand what’s going on. If you have something you wish to discuss with us, please contact

It is important to us that students with disabilities and learning difficulties feel welcome and are supported throughout their time at college. If you have an Educational, Health and Care Plan (EHC), please email this to so that support can be arranged. For more information, please contact the team on 020 7832 5000 (Press option 1 for CANDI)

Our SEND team are:

The College of Haringey, Enfield and North East London (CONEL)

CONEL Safeguarding team: 020 8442 3958 or email

CONEL Mental Health and Wellbeing team:

Our team includes qualified and experienced counsellors who will offer you a confidential space in which to explore and understand what’s going on. If you have something you wish to discuss with us, please contact

Ideas Alliance CIC is working on a project with Haringey CAMHS to rethink how they support children and young people and their mental health in Haringey, and would appreciate your input. Find out more and sign up to attend one of their virtual sessions here.

Westminster Kingsway (WestKing)

WestKing Safeguarding team: 020 7832 5331 or email

WestKing Mental Health and Wellbeing team:

You can also contact our Learner Experience team at each of our main centres from 9am to 5pm Monday to Friday, or give them a call on:

Westking offers a wide range of specialist programmes for learners with learning difficulties or disabilities at our King’s Cross Centre, Alexandra Centre in Camden and Kennet West Centre in Westminster, with programmes leading to accredited qualifications and pathways for independent living, employment and essential skills.

Our Access Support team contact all applicants who have disclosed a disability on their application form for a confidential discussion on any support that may be required. You may prefer to let your tutors and teachers know of your support needs when you are already on course. This results in a referral to the Access Support team who will then work you and with your teachers.

The Access Support team also assist students experiencing mental health difficulties. They are qualified to listen to your concerns and ensure that appropriate adjustments are made in college. They can act on your behalf with teachers and tutors or help you access support from within the college or from external agencies. Any conversation is treated confidentially and sensitively. For more information, please contact the team on

For any other queries, please use our contact us page.


Below are some external support services:

Support and Wellbeing
Queen's Award for Enterprise