Holly Young, 20, told how Eda Baltan from Capital City College Training (CCCT) supported her on a Level 3 apprenticeship at education awarding body City & Guilds.
She said: “Eda was so supportive throughout my apprenticeship journey. She was always quick to respond to any queries, issues or problems that I had.
“We would always have catch-ups to review my progress and she would always be there if I needed her at any time of the day, especially last-minute meetings.
“She organised and helped me attend revision sessions and workshops for my exams and even helped me revise on the weekend, which I really appreciated. She also gave me amazing revision resources, such as mock exams and notes, and also gave me some great examples of previous apprentices’ work to help me along the way when I was unsure of things.”
Holly, from Cheshunt, Hertfordshire, secured a job as Quality Administrator with the Associate Management Team at City & Guilds after completing her apprenticeship.
She added: “I can’t thank Eda enough for everything she has done. I really didn’t think I could get a distinction but with all the support from the college and my team I am proud of myself for being able to achieve this.”
Duncan Baines, Associate Manager in the Associate Management Team, also recognised Eda’s contribution to helping Holly during her apprenticeship.
He said: “I want to say thank you to Eda for all her support with Holly. She has been very responsive to her when she has needed help and getting her to the point where she is now, having achieved a distinction in her business administration apprenticeship.”
Eda, who has worked as a Vocational Coach at CCCT for three years, said: “This has put a big smile on my face. It is always nice and very satisfying to hear good feedback about the work you put in with a student. It makes the whole job worthwhile.”
“Holly was a very enthusiastic learner and produced good quality work. She did her research and went through the mock exams I gave her. She took advantage of every opportunity presented to her, which has shown in her end result.”
CCCT is London’s largest apprenticeship and training provider that works with more than 950 employers and runs around 2,000 apprenticeships each year.
Jackie Chapman, Managing Director of CCCT, said: “Eda has gone above and beyond what was asked of her in her role as an assessor. The commitment she has shown to her learners including Holly is second to none and has to be applauded.
“I would also like to offer my congratulations to Holly on passing her apprenticeship with distinction and wish her every success in the future.”