ICT Systems Support - Level 2 Diploma

This practical course will develop your technical IT skills, giving you specialist ICT skills relating to PC building, upgrading and maintenance, enabling you to progress into a career in ICT support and IT Infrastructure Technician.

This qualifications will provide underpinning knowledge and recognise skills in Systems Support, and telecommunications in the workplace which will help to tailor employees’ knowledge to their specific job role. 

Topics covered can include:

• Customer Support Provision
• Computer Systems
• Networking Principles
• Systems architecture
• Web fundamentals
• Install and Configure ICT

You will need:

• Four GCSEs at grade 3 or above, including English Language and Maths or equivalent Level 1 qualification

All applicants must have an interview and assessment to confirm that the course is suitable for them.

You will be assessed via a portfolio of your written and practical assignments. There will also be online testing to assess your key skills.

School Leavers

If you will be aged 16, 17 or 18 on 31 August in the year you begin your course, and have been resident in the UK/EU/EEA for the past 3 years, it will be free. Some courses will have other costs associated, such as for materials and trips. Many of our students are eligible for financial support when studying at college – please click here for more information.

Adults

Entry Level, Level 1, Level 2
If you will be aged 19 or older on 31 August in the year you begin your course, and have been resident in the UK/EU/EEA for the past 3 years, your course may be free, depending on your circumstances. Some courses will have other costs associated, such as for materials and trips. Many of our students are eligible for financial support when studying at college – please click here for more information.

You could progress onto :

• ICT BTEC Level 3 Diploma equivalent to two A Levels
• ICT BTEC Level 3 Extended Diploma (120 Credits) equivalent to three A Levels
• Access to Higher Education Information Technology (IT) Diploma Level 3 
• A Level 3 Apprenticeship programme