The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at grade 5 or higher. Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment
Apprentices must pass the end-point assessment in order to achieve the apprenticeship certificate.
The End Point Assessment (EPA) for the Operational/Departmental Manager Apprenticeship involves a review of the apprentice’s portfolio of evidence which is collated during their work/ study time; an externally set knowledge test; presentation of a work-based project and question/ answer session and an interview/ competency based discussion relating to the apprentice’s Continual Professional Development Log.
Upon successful completion of the apprenticeship, there is an opportunity to study CMI courses at higher levels up to Level 8.
Apprentices who successfully complete the programme will be awarded a Level 5 Diploma in Management and Leadership and will also be eligible to register as full members of the CMI.
Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.
Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
Typical job roles for this apprenticeship include: