Customer Service Supervisors Career Details
About this Career
New workers start at around £14,618. Normal pay is £29,337 per year. Highly experienced workers can earn up to £51,028.
Job counts include both employed and self-employed persons in Greater London, and do not distinguish between full and part-time jobs.
Daily Tasks
- Discusses customer responses with managers with a view to improving the product or service provided and to resolve operational problems.
- Establishes and monitors work schedules to meet the organisation's requirements.
- Develops and plans training for their teams.
- Liaises with clients and handles more complicated or sensitive complaints and queries.
- Directly supervises and coordinates the activities of a help and advisory services to provide support for customers and users.
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Capital City College Group
211 Gray’s Inn RoadKing’s Cross
London
WC1X 8RA
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