AI in Business Operations for SMEs (Digital Skills Academy)

Over six weeks, you will explore the application of AI across various business functions such as project management, customer services, and business management. By the end of the course, you will be equipped with the knowledge and tools to implement AI-driven solutions in your business operations, improving efficiency and productivity. 

In addition, the course covers the ethical implications of AI in business and how to stay ahead in the rapidly evolving AI landscape. Whether you are looking to enhance your team’s efficiency or future-proof your business, this course provides a comprehensive understanding of AI’s role in modern business. 

This course is ideal for operations managers, business professionals, executives and students who are looking to understand how AI can transform business processes. 

Modules can include:

• AI in business processes and people management
• AI in project management and client delivery
• AI in customer services and support functions
• The ethics of using AI in your business
• AI and the future of work

You will need to be eligible to study in the UK. Upon enrolment, you will be asked to upload residency and income documents for college funding purposes.

This course is for 19+ adults only who are GLA residents.

Free unless earning over £28,860pa (then £70)

You may progress on to further studies.