Customer Service Level 2 & 3 Apprenticeships – Employer Information Session

CCCG is the largest apprenticeship provider in London within the Further Education sector offering over 30 apprenticeship programmes from Level 2 to Level 5.

Come and join us for a session filled with valuable insights into the requirements of apprenticeships. Discover the support that CCCG can provide to employers and apprentices. This session will specifically focus on the Level 2 Practitioner and Level 3 Specialist Apprenticeship programmes.

Our team will cover the following topics:

• Job role requirements for apprentices at each level
• Delivery models available
• Functional Skills support
• City & Guilds qualifications (Level 2 and Level 3) Diploma
• Knowledge, Skills, and Behaviours for each standard
• Off-the-Job training requirements
• End Point Assessment (EPA) – Innovate

You will have the opportunity to ask questions to our Apprenticeship expert during and after the presentation.

We’re delighted to welcome you to our upcoming online session!